1. Who handles your information
Our business name, address, representative and contact details will appear in our Legal Information. These details will be completed before the final version is published.
2. Information we collect and why
We collect and use the following information where it is needed:
- Parents’ or guardians’ names and contact details: to confirm bookings, answer enquiries and make emergency contact.
- Children’s names, ages and relevant details: to register participants, check age eligibility and run activities safely.
- Allergy and health-related support information: to assess safety and food or other arrangements. We explain why this is needed and obtain parental consent before collecting it.
- Order, delivery and payment information: to confirm payments, arrange and deliver gifts, and process refunds.
- Photos and videos shared with consent: for the publicity purposes explained when consent is requested. Marketing and announcements are sent only to people who opt in.
3. Children’s information
Children’s information is normally provided by a parent or guardian. We do not request information that is unnecessary for participation. Consent to publish photos or similar material is requested separately from consent to book or participate.
4. Sharing information and service providers
We do not share personal data with third parties without consent, except where permitted or required by law. When booking administration, delivery, payments or other necessary tasks are handled by service providers, we select and supervise them appropriately. If information is shared with an overseas provider, we provide the required information and obtain consent or take other steps required by applicable law.
5. Security and retention
Our proposed safeguards include limiting staff access, appropriate authentication, protected communications and staff training. Information is retained only as long as needed for its purpose or required by law, then appropriately deleted or disposed of. The final policy will reflect the measures actually in place.
6. Website analytics and external services
To deliver this website, our hosting provider may process information such as IP addresses and access times. We use Cloudflare Web Analytics to understand page views and improve loading performance. It aggregates information such as pages visited, referral sources and device types, without using cookies or creating individual visitor profiles. When using an external booking, payment or other service, please also read that service’s terms and privacy policy.
7. Requests concerning your information
Please contact us to request notification of the purpose of use, access, correction, suspension of use, deletion, or a stop to third-party sharing of personal data we hold. We will verify your identity or your authority to act for the person concerned and respond in accordance with the law. Any applicable fee will be explained in advance.
8. Updates and enquiries
We will review this policy as our operations and applicable law change, and announce significant updates on this website. Contact details will be published once the business information is confirmed.
Draft prepared: October 23, 2026. Effective date: to be confirmed after review.